








*Reluxe does not carry items that we believe to be in fair or poor condition
FAQ
Do you ship internationally?
Do you ship internationally?
Yes. We ship worldwide with trusted carriers such as DHL and FedEx. Shipping costs and times vary depending on your location.
Do I need to pay import duties or VAT?
Do I need to pay import duties or VAT?
International shipments may be subject to duties or VAT as assessed by your local customs authority. These are not included in the listed price. We are committed to supporting our clients with the required paperwork for a seamless delivery experience.
How do I care for my luxury bag?
How do I care for my luxury bag?
We recommend storing your bag in its dust bag, keeping it away from direct sunlight, and avoiding moisture. For professional care, please consult a luxury bag spa service.
Returns and Terms
Returns and Terms
Final Sale
All sales are considered final. Due to the exclusive nature of our items, we do not accept returns or exchanges once a purchase is completed.
Authenticity Guarantee
We stand by the authenticity of every piece. Each item is sold as is. While we guarantee authenticity, we do not provide a warranty for workmanship or future wear.
Order Accuracy
Please ensure your shipping address and order details are correct before completing your purchase. Orders cannot be modified once placed.
Shipping & Responsibility
Once shipped, items are the responsibility of the courier and the client. In the rare event of loss or damage in transit, clients must file a claim directly with the courier. We are happy to assist with documentation if required.
Fraud Protection
We take payment security very seriously. Any attempt at chargebacks or fraudulent claims will be pursued with the relevant legal authorities.
By placing an order, you acknowledge and agree to these terms.